Privacy
PRIVACY CARE
Franciele Sofiati Biomedic | Esthetician | Cosmetologist
Your Information
A clear account of what is collected, why and how to ask questions.
WHO IS RESPONSIBLE
Who to Contact
Franciele Sofiati Biomedic | Esthetician | Cosmetologist is responsible for the professional website and clinic communication described in this notice, subject to the roles of any service providers used to operate forms, hosting or communication tools.
(43) 9 9104-3536
@sofiati_biomedica
Location
Londrina, Paraná, Brazil
INFORMATION YOU PROVIDE
Information You Choose to Share
- Name and contact details;
- Preferred communication method;
- The reason for your enquiry;
- Appointment or treatment date when relevant;
- The area or concern you choose to describe;
- Messages and photographs you voluntarily send;
- Privacy or cookie requests.
Sensitive information
Health information can be sensitive. Do not include more detail in an initial website form than is necessary to request contact. Individual clinical information should be handled through the appropriate care process.
INFORMATION GENERATED THROUGH WEBSITE USE
Technical Information
Depending on the website configuration and your choices, technical information may include device or browser type, approximate region, pages visited, date and time, referral source, security logs and cookie preferences.
Optional analytics should be used only according to the relevant consent and configuration.
WHY INFORMATION MAY BE USED
How Information May Be Used
Responding
Reply to questions and consultation requests.
Scheduling
Arrange, confirm or manage appointments.
Care communication
Support preparation, aftercare and follow-up when appropriate.
Security
Protect forms and website infrastructure.
Legal obligations
Maintain records or respond when required by applicable law.
LEGAL BASES AND NECESSITY
Why Processing May Be Permitted
Information may be processed according to the purpose and the legal basis available under applicable Brazilian data-protection law, such as consent, steps requested before a service, performance of a service, compliance with legal obligations, protection of life or health, regular exercise of rights or legitimate interests assessed with appropriate safeguards.
Only the basis that genuinely fits the purpose should be relied upon.
SERVICE PROVIDERS AND EXTERNAL PLATFORMS
Providers and External Platforms
Hosting, form processing, email, WhatsApp, Instagram, analytics, security or scheduling providers may process limited information to deliver their service. Examples may include Cloudflare, Formspree, Google or Meta services, depending on the website configuration.
These providers have their own security, retention and international-processing arrangements. Optional third-party tools should respect your cookie choices where applicable.
RETENTION AND SECURITY
Retention and Security
Retention depends on the purpose, professional-record requirements, legal obligations, dispute needs and whether continued contact remains necessary. Information that no longer has a valid purpose should be deleted or anonymised when appropriate.
- Access limited to people who need it;
- Reasonable technical and organisational safeguards;
- Secure account and service-provider practices;
- Review of unnecessary stored information;
- Response procedures for relevant security incidents.
YOUR RIGHTS
Your Privacy Rights
Subject to applicable law and the circumstances of the request, you may seek confirmation of processing, access, correction, information about sharing, portability where applicable, review of decisions, withdrawal of consent, opposition or deletion when legally available.
Some information may need to be retained when another legal basis or professional obligation applies.
Privacy request
Describe the information or right you would like to discuss.
Name and contact
Provide enough information for us to reply and, when necessary, verify identity.
Franciele Sofiati Biomedic | Esthetician | Cosmetologist
A privacy question?
Contact Franciele if you want to understand how your information is used.